Victim Services

This resource page is for victims/survivors of domestic violence, sexual violence, human/sex trafficking, stalking, restraining/no-contact order, and harassment charges. The resources listed on this page are a result of a collaboration through a local Coordinated Community Response Team funded by the OVW Campus Grant Program provided to Iowa Western Community College. This list is not exhaustive; please check each provider’s website for more information
CBPD Criminal Investigations Division Sergeants
  • Provides assigned detective/s or investigating officer's contact information
  • Provides criminal case updates
  • Explains investigation process
Catholic Charities Domestic Violence & Sexual Assault Program (formerly known as Phoenix House)
  • Free, confidential services by Certified Victim Counselors/Advocates for women, men & children regardless of age, race, sex, religion, economic status, immigration status, sexual orientation or national origin
  • Victim service provider for Pottawattamie, Harrison, Mills, Fremont, Montgomery, Page, Cass, Audubon & Shelby counties in Southwest IA
  • 24 hour Crisis Line 888-612-0266 or 712-328-0266
  • Emergency Shelter 
  • Housing & Economic Advocacy- connection to benefits, services and programs to find and maintain safe housing, stability & self-sufficiency
  • Hospital Response/Medical Advocacy- 24/7 response to all hospitals in 9-county service area
  • Criminal Legal Advocacy- assistance/accompaniment for police reports, investigative interviews, Project Harmony interviews, court proceedings
  • Civil Legal Advocacy- assistance/accompaniment for filing civil protection order applications and civil court hearings, support with DHS/CPS cases
  • Individual Counseling & Resources/Referrals for survivors and friends/family of victims/survivors
  • Human Trafficking services & professional/community trainings
  • Educational Support & Empowerment Groups
  • Prevention Education in local middle schools, high schools and Iowa Western Community College
  • Clinical Counseling- to schedule in Council Bluffs call 712-328-3086
CHI Mercy Hospital SANE Nurses
  • Provides healthcare in the ER pertaining to sexual assaults (sexual assault examinations, STI screening, pregnancy testing, emergency contraception)
  • Forensic medical evidence collection
  • Domestic violence crisis intervention
  • Community resource connection
  • Testimony in judicial/ legal proceedings
  • Court Forms (Click on the Domestic Abuse and Violence or Sexual Abuse folder to find desired form)
  • Registering of out-of-state protection orders
Iowa Western Community College (Services for Students)
  • Free and confidential counseling with a licensed professional on main campus in Council Bluffs
  • Assessment of safety and support in reestablishing safety on campus
  • Education on reporting options and procedures both on campus Title IX investigations and/ or with local law enforcement
  • Prevention education and bystander intervention programming
Jennie Edmundson Hospital SANE/ SART Program
  • Specialty trauma-informed providers
  • Forensic medical evidence collection
  • Treatment may include preventative measures for sexually transmitted diseases or unwanted pregnancy
  • Emotional support
  • Testimony during judicial/ legal proceedings
Office of the Attorney General 
  • Crime victim compensation program
  • Iowa sex offender registrant watch
  • Victim services support program
  • Report clergy abuse
  • Crime victim compensation program
  • STI Screenings for domestic violence victims
  • Birth control
  • Confidentiality
  • Safety planning
  • In-person and telehealth medical services

Other Omaha Metro Victim Services

Heartland Family Services (Southwest Iowa, Sarpy County)
  • Individual Therapy (EMDR and trauma-certified therapists)
  • Case management
  • Co-occurring treatment for mental health and substance abuse
  • Safe haven domestic violence/sexual assault services & emergency shelter
  • Heartland Housing Sanctuary – crisis stabilization shelter for survivors of sex trafficking
Project Harmony (Children)
  • Forensic interviews
  • Pediatric medical exams
  • Family advocacy
  • Trauma-informed mental health crisis counseling
  • RSafe Therapy (Sexual Abuse Treatment) - individual, family and group therapy for individuals with problematic sexual behaviors and victims of sexual abuse. Classes also offered for parents and guardians
  • Emergency shelter
  • Confidential conversations with an advocate
  • Expert guidance to walk you through the various processes (legal, medical, etc.)
  • Licensed therapists provide free mental health care to clients in crisis
  • Free legal aid to victims of domestic violence and sexual assault (divorce, child custody, etc.)
  • Career services
  • Financial planning
  • Classes for a healthy you 
  • Peer support

This project was supported by Grant No. 2019-WA-AX-0012 awarded by the Office on Violence Against Women, U.S. Department of Justice.  The opinions, findings, conclusions and recommendations expressed in this publication/program/exhibition are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Justice.

Additional Resources for Survivors of Domestic Violence, Sexual Violence, and Stalking Crimes
VINE is a notification network that allows survivors, victims of crime, and other concerned citizens to access timely and reliable information about offenders or criminal cases in U.S. jails and prisons.
DocuSAFE is a free app that helps survivors collect, store and share evidence of abuse, such as domestic violence, sexual assault, stalking, online harassment, and dating violence.
Feeling unsafe? Open Noonlight and hold the button. Once you’re safe, release the button and enter your 4-digit PIN.  In danger? Release the button and do not enter your PIN. Noonlight will notify the police of your exact location and emergency.
Parachute uses your phone’s sensors to continuously record video, audio, and location data during an emergency. Your evidence is then saved away from your phone, so it’s safe even if your phone is lost, taken, or destroyed.
SafeNight provides support to people seeking urgent shelter. The support requests come from trained staff and volunteers at domestic violence, anti-trafficking, and sexual assault organizations, ensuring best practices for the safety of all individuals are followed.
RAINN is the nation’s largest anti-sexual violence organization operating in partnership with more than 1,000 local sexual assault service providers across the country and operates the DOD Safe Helpline for the Department of Defense. RAINN also carries out programs to prevent sexual violence, help survivors, and ensure that perpetrators are brought to justice. 




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